General Policies & Procedures
You may pay by cash, money order, or personal check. Credit and debit cards are also accepted for a convenience fee of 2% which will be calculated upon the total amount that is being paid. Online bill-pay through Chase QuickPay is also acceptable with your last name as the account number. If insufficient funds occur, a $25 fee will be charged to your account, and the full tuition in cash or money order will be due no later than one business day later. For accounts with two insufficient fund notices, cash or money orders will be required thereafter. We are unable to hold checks for a later date.
Hours of Operation
Endless Discoveries will be available to care for children from 6:30 AM to 6:00 PM, Monday through Friday. It is recommended that your child be restricted to 10 hours per day in child care for the welfare of your child. If your child will not be attending on any given day, a courtesy call is required by 9:00 AM. If your child remains after 6:00 PM, we will charge $5 per child for every five minutes thereafter, to be collected upon arrival. At 6:10 PM if your child has still not been picked up, our staff will begin to contact every phone number listed on your child’s enrollment paperwork. If no one can be contacted, Endless Discoveries is required to notify Child Protective Services (CPS) and the local police department.
Sign In/Out Procedures
According to TDFPS guidelines, Endless Discoveries is required to keep on file when your child is dropped off, when your child is picked up, and by whom. Therefore, we require that you clock your child in and out with our timeclock located in the front of the school.
Parents will provide diapers, wipes, a change of clothes, diaper cream and a water cup. These items may be stored at the school and replenished as required. Each child will be provided a cubby to store all personal items. The center will keep diapers for instances where no diapers are brought. If we use a school-provided diaper, your child care account will be charged $1 per diaper.
Bad Weather Days
When the local public school is closed for bad weather, Endless Discoveries will be closed as well. In the case of impending bad weather during the day, during the time your child is in care, you will be called to pick up your child as soon as possible. Additionally, if bad weather occurs during a public school holiday, the Director will make a decision based on the local news whether to close for the day or delay openings. Endless Discoveries is registered with NBC to communicate school closings or delay openings. A message will also be left on our answering machine and on social media channels with further information. There is no reduction in tuition for late openings or closures due to inclement weather.
Endless Discoveries has a variety of safe and developmentally appropriate toys for the children to play with during their day. For that reason and because we would not like to see anything broken, we do not allow your child to bring toys or electronic devices into the center. If you would like to share a toy from home for all the children, ask your child’s teacher first. Your child may bring something to cuddle with during nap time, but all items must be able to fit into their cubby and be taken home weekly to be washed. No blankets or loose materials are allowed for infants 0-12 months.
Endless Discoveries asks that all children wear comfortable, seasonal clothing that can be washed. As accidents may occur, we also ask that each child has a set of extra clothes that is labeled with your child’s name. We require that all children wear closed toe shoes with backs. Sandals and flip-flops are not allowed, and any injuries resulting from wearing these shoes will not be covered by school insurance.
If, for any reason, you decide to withdraw your child, a thirty-day written notice is required, with your account balances paid in full. This will allow Endless Discoveries to give the available spot to a child on the waiting list.
Special Needs Children
Endless Discoveries will make every effort to accommodate children with special needs, but the determination will be done on a case-by-case basis. If caring for one special child results in our staff not being able to also properly and safely supervise and care for our other children, we cannot accommodate that child.
Use of Media
Endless Discoveries believes that children need to learn how to use computers and their software. Therefore, starting in the Pre-Kindergarten classrooms, computers will be available for the children’s use. We will provide educational, developmentally-appropriate software. Outside software will not be permitted.
We do not promote watching television at Endless Discoveries. On occasion, your child’s classroom may watch a movie, but it is required to be part of their lesson plan and have discussion afterward. All movies must be posted 24 hours in advance. If you do not want your child to watch the movie, we will provide another activity for your child during that time. School-age children are allowed to watch movies on school holidays and special events.
As a requirement set forth by TDFPS and an ongoing effort to limit electronic media to two hours per day, children are not allowed to bring devices such as phones, tablets, etc. Any devices brought into Endless Discoveries will be asked to be put away; however, if it becomes a problem, they will be taken away and placed in the front office for pick-up by the parent or guardian.